Terms & Conditions

Terms & Conditions – XEEN1.COM Independent Online Store Pakistan

Read the complete terms and conditions of XEEN1.COM, your independent online store offering carefully sourced genuine-quality fabrics from authentic Pakistani brands and stylish artificial jewelry. Policy-safe, quality-checked products, nationwide Cash on Delivery, 14-days return.

Terms & Conditions

Welcome to XEEN1.COM. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully to ensure a transparent and safe shopping experience.

1. General Information

  • XEEN1.COM is an independent online retailer and does not claim to be an authorized dealer of any brand.

  • Brand names, logos, and trademarks displayed on the website are for identification purposes only.

2. Products & Authenticity

  • All products are carefully sourced genuine-quality fabrics from authentic and well-known Pakistani brands, along with stylish artificial jewelry.

  • Items are quality-checked before dispatch.

  • Product images and descriptions are for representation purposes; slight variations may occur.

3. Orders & Payment

  • Orders can be placed online through XEEN1.COM.

  • Nationwide Cash on Delivery is available; payment is collected upon delivery.

  • Prices are in Pakistani Rupees and may include applicable taxes unless specified.

4. Shipping & Delivery

  • Orders are shipped across Pakistan using reliable courier services.

  • Delivery times may vary depending on the destination.

  • Tracking details are provided once the order is dispatched.

5. Returns & Exchanges

  • Returns or exchanges can be requested within 14 days of delivery, subject to items being unused and in original packaging.

  • Certain products may be non-returnable as specified on product pages.

6. Customer Responsibilities

  • Provide accurate contact information for successful delivery.

  • Report any issues with products or delivery promptly via email or WhatsApp.

7. Limitation of Liability

  • XEEN1.COM is not responsible for delays caused by courier services or external factors.

  • We are not liable for unauthorized use of your account.

8. Intellectual Property

  • All website content, including images, text, and logos, is owned by XEEN1.COM or used with permission.

  • Brand names and logos remain the property of their respective owners.

9. Amendments

  • XEEN1.COM reserves the right to update these terms and conditions at any time without prior notice.

  • Users are encouraged to review the terms periodically.

10. Governing Law

  • These terms are governed by the laws of Pakistan.

  • Any disputes will be resolved under the jurisdiction of Pakistani courts.

Disclaimer: XEEN1.COM is an independent online store. Brand names are used solely for product identification and remain the property of their respective owners.