Return & Exchange Policy

At Xeen1.com,

customer satisfaction is our priority. Please review our return and exchange policy below:

• Return Period: Returns and exchanges are accepted within 14 days of delivery.

• Eligibility: Items must be unused, undamaged, and in their original packaging with proof of purchase.

• Non-Returnable Items: Customized, used, or damaged items due to customer handling cannot be returned or exchanged.

• Return Process: To initiate a return, contact our support team with your order details.

• Refund Method: Refunds (if applicable) will be issued as store credit or via the original payment method.

• Exchange Policy: Exchanges are subject to product availability and can only be made for items of equal or higher value (price difference payable by the customer).

For further assistance, please contact our support team at xeenonlin@gmail.com or +92 3150356060.